Shipping & Privacy

Florida Next Day Shipping!

Orders placed before 2pm (EST) will be shipped out the same day! For our Florida customers not in the panhandle (*see zip codes below) you can expect your package to arrive the next day if your order is placed before 2pm. 

The shipping quote that is on your order is just that, a quote. Most of the time we are able to stick with that quote, but if for some reason the shipping costs are higher or lower we will notify you. Shipping insurance is included in the shipping cost for up to $100. If you would like us to purchase additional insurance on your package, please let us know before we ship the package as we would be happy to do this for you. It may incur an additional cost depending on package size, weight, and destination.

Packages with a value of over $100 may require an adult signature upon delivery of a package. We would be happy to assist in making sure it gets shipped the way you would like.

You are responsible for all duties and tariffs on international orders

If an item is shipped and returned because it is not deliverable due to an incorrect address, you will be responsible for shipping both ways.

If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies.

We like to choose which company carries your shipment, but if this is a problem, just let us know…we like to work it out. Since we do not have the shipment once it has been shipped, and we aren’t masters of time and space, we are no longer able to change the shipping address or the contents of the package. We cannot make a delivery happen on a certain day, and we can only approximate delivery times based on what information the carrier has provided us.

Unfortunately, we will no longer be servicing Indonesia, Sweden or Denmark due to fraudulent charges and the high volume of computers spammers in these areas. So sorry for the inconvenience. We wish it wasn’t this way.

If, upon inspection of a shipment, the product is visibly damaged, call us while the driver is still there! Please open the package upon receipt, before the driver leaves if possible, and inspect for damages. If you discover damage upon opening the box, call us right away. Doing these things will expedite receipt of a replacement product on your end, and reimbursement from the shipping company on our end. If you do not inspect your shipment for damages right away, we cannot be held responsible for the damages later.

*FedEx Next Day Shipping Zip Codes within Florida:

31562 – 31562

31646 – 31646

32000 – 32299

32600 – 33999

34100 – 34299

34400 – 34499

34600 – 34799

34900 – 34999


Privacy & Security

This Privacy Policy governs the manner in which Florida Freedivers collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by Florida Freedivers.

Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information
Florida Freedivers may collect and use Users personal information for the following purposes: – To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently. – To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. – To improve our Site We may use feedback you provide to improve our products and services. – To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. – To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them. – To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third Party Websites
Users may find other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to This Privacy Policy
Florida Freedivers has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.